Privacy policy

Our store operates this website and online store, including all information, content, features, tools, products, and related services in order to provide you, as a customer, with a personalized shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.


PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “Personal Information,” we refer to information that identifies, relates to, describes, or can reasonably be associated with you or another individual.

Personal Information does not include information that has been anonymized or de-identified such that it can no longer reasonably be used to identify you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of Personal Information:

Contact Information

Including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Financial Information

Including:

  • Credit card numbers
  • Debit card numbers
  • Bank account information
  • Payment card details
  • Payment confirmations
  • Transaction details
  • Payment method information

Account Information

Including:

  • Username
  • Password
  • Security questions
  • Account preferences
  • Account settings

Transaction Information

Including:

  • Products viewed
  • Products added to cart
  • Wishlist items
  • Purchases
  • Returns
  • Exchanges
  • Cancellations
  • Purchase history

Communications

Including information you provide when contacting customer support or communicating with us.

Device Information

Including:

  • IP address
  • Browser information
  • Device identifiers
  • Network information
  • Operating system information

Usage Information

Including information regarding your interaction with the Services, such as:

  • Pages viewed
  • Time spent on the website
  • Click activity
  • Browsing behavior
  • Purchase activity


SOURCES OF PERSONAL INFORMATION

We may collect Personal Information from the following sources:

Directly From You

Including when you:

  • Create an account
  • Place an order
  • Contact us
  • Subscribe to communications
  • Participate in promotions
  • Submit reviews

Automatically Through the Services

Including through:

  • Cookies
  • Pixels
  • Tracking technologies
  • Device information
  • Website analytics

Service Providers

Including providers that process information on our behalf in order to:

  • Process payments
  • Fulfill orders
  • Deliver products
  • Provide customer support
  • Conduct analytics

Business Partners and Third Parties

Including marketing partners, advertising providers, and technology providers.


HOW WE USE YOUR PERSONAL INFORMATION

We may use your Personal Information for the following purposes:

Providing and Improving the Services

Including to:

  • Process orders
  • Process payments
  • Deliver products
  • Manage accounts
  • Facilitate returns and exchanges
  • Personalize your shopping experience
  • Improve website functionality

Marketing and Advertising

Including to:

  • Send promotional emails
  • Send SMS marketing messages
  • Display personalized advertisements
  • Recommend products
  • Analyze marketing performance

Security and Fraud Prevention

Including to:

  • Verify identities
  • Prevent fraud
  • Detect unauthorized activity
  • Protect customer accounts
  • Maintain website security

Customer Support

Including to:

  • Respond to inquiries
  • Resolve disputes
  • Provide assistance
  • Manage customer relationships

Legal Compliance

Including to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Enforce our policies
  • Protect our rights and interests