Terms of sale

These Terms and Conditions of Sale (“Terms of Sale”) govern all purchases made through the Bennouar website.

By placing an order through our website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Sale in their entirety.

If you do not agree with any provision contained herein, you should not place an order on our website.


1. ABOUT BENNOUAR

Bennouar is an online fashion retailer specializing in women’s clothing and accessories.

These Terms of Sale apply to all products, services, promotions, transactions, and purchases made through our website.

We reserve the right to update, modify, or amend these Terms of Sale at any time without prior notice.

The version published on our website at the time of purchase shall govern the transaction.


2. ELIGIBILITY TO PURCHASE

By placing an order, you represent and warrant that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into binding contracts.
  • All information provided during checkout is accurate, complete, and current.
  • You are purchasing products for personal use and not for unauthorized resale.

We reserve the right to refuse service or cancel orders that violate these conditions.


3. PRODUCT AVAILABILITY

All products displayed on our website are subject to availability.

Due to inventory fluctuations, liquidation sales, high demand, and stock limitations, products may become unavailable at any time.

Adding an item to your shopping cart does not reserve that item.

Products remain available for purchase by other customers until checkout has been successfully completed and payment has been approved.

Bennouar reserves the right to:

  • Limit quantities.
  • Restrict purchases.
  • Discontinue products.
  • Remove products from sale without notice.


4. FINAL CLOSING SALE

Customers acknowledge that Bennouar is conducting a final inventory liquidation as part of its store-closing process.

As a result:

  • Inventory is limited.
  • Many items may not be restocked.
  • Products may permanently sell out.
  • Promotional prices may change without notice.

Once a product is sold out, it may no longer be available for future purchase.

Customers are encouraged to complete purchases promptly as inventory levels may change rapidly.


5. ORDER ACCEPTANCE

An order confirmation email does not constitute acceptance of an order.

All orders remain subject to:

  • Payment verification.
  • Inventory confirmation.
  • Fraud screening.
  • Security review.
  • Operational approval.

Bennouar reserves the right to reject, cancel, or refuse any order at its sole discretion.

Reasons may include:

  • Product unavailability.
  • Pricing errors.
  • Suspected fraud.
  • Payment issues.
  • Operational limitations.

If an order is canceled after payment has been received, an appropriate refund will be issued.


6. PRICING

All prices displayed on our website are listed in the applicable currency shown during checkout.

Prices may change at any time without prior notice.

We reserve the right to:

  • Adjust pricing.
  • Modify promotions.
  • Correct errors.
  • Cancel transactions resulting from pricing inaccuracies.

Despite our best efforts, occasional pricing mistakes may occur.

If a pricing error is identified after an order is placed, Bennouar reserves the right to cancel the affected order and issue a refund.


7. PAYMENT

Full payment must be received before an order can be processed.

Customers authorize Bennouar and its payment partners to charge the selected payment method for the total purchase amount.

Accepted payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Other approved methods

Payment authorization failures may result in order cancellation.


8. SHIPPING

Orders are processed according to our Shipping Policy.

Estimated delivery times are provided for informational purposes only and do not constitute guaranteed delivery dates.

Delivery times may be affected by:

  • Carrier delays
  • Customs inspections
  • Weather conditions
  • Transportation disruptions
  • Seasonal demand
  • Force majeure events

Bennouar shall not be liable for shipping delays beyond its reasonable control.


9. RISK OF LOSS

Ownership and risk of loss transfer to the customer once the order has been delivered to the shipping carrier or successfully delivered to the shipping address, subject to applicable law.

Customers are responsible for providing accurate shipping information.


10. RETURNS AND REFUNDS

All returns and refunds are governed exclusively by our Return & Refund Policy.

Customers acknowledge and agree that:

  • Return requests must comply with our return conditions.
  • Returned items must be unused.
  • Returned items must not be worn.
  • Returned items must not be tried on.
  • Returned items must remain in original condition.
  • Returned items must include original packaging and tags.

Approved returns are subject to a $9.99 return processing and shipping fee, which will be deducted from the refund amount.

Original shipping fees are non-refundable.

Items failing inspection may be rejected.


11. PRODUCT CONDITION

Customers are expected to inspect products immediately upon delivery.

Any issue involving:

  • Damage
  • Defects
  • Incorrect items
  • Missing items

must be reported within 48 hours of delivery.

Failure to notify Bennouar within this period may affect eligibility for assistance.


12. PROMOTIONS AND DISCOUNTS

Promotional offers, discount codes, flash sales, and liquidation campaigns are subject to change without notice.

Unless explicitly stated:

  • Promotions cannot be combined.
  • Discounts have no cash value.
  • Offers may expire at any time.
  • Promotional pricing may end without warning.

Bennouar reserves the right to cancel promotions affected by technical errors or abuse.


13. INTELLECTUAL PROPERTY

All content displayed on this website remains the exclusive property of Bennouar and its licensors.

Protected materials include:

  • Logos
  • Product photography
  • Branding
  • Graphics
  • Text
  • Marketing content
  • Videos
  • Website design

Unauthorized use, reproduction, or distribution is strictly prohibited.


14. FRAUD PREVENTION

To protect our customers and business, all transactions may be reviewed for fraud prevention purposes.

We reserve the right to:

  • Request additional verification.
  • Delay shipment.
  • Cancel suspicious orders.
  • Refuse future purchases.

Fraudulent activity may be reported to the appropriate authorities.


15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Bennouar shall not be liable for:

  • Indirect damages.
  • Consequential damages.
  • Incidental damages.
  • Lost profits.
  • Lost opportunities.
  • Business interruption.
  • Data loss.

Our total liability shall never exceed the amount paid by the customer for the specific order giving rise to the claim.


16. FORCE MAJEURE

Bennouar shall not be responsible for delays, interruptions, or failures caused by events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • War
  • Civil unrest
  • Government restrictions
  • Transportation failures
  • Labor disputes
  • Supply chain disruptions
  • Cyberattacks
  • Epidemics or pandemics


17. GOVERNING LAW

These Terms and Conditions of Sale shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Bennouar operates.

Any disputes arising from purchases made through this website shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.


18. ENTIRE AGREEMENT

These Terms and Conditions of Sale, together with our:

  • Terms of Service
  • Return & Refund Policy
  • Shipping Policy
  • Privacy Policy
  • Legal Notice

constitute the entire agreement between Bennouar and the customer regarding purchases made through this website.


19. CONTACT INFORMATION

For any questions regarding these Terms and Conditions of Sale, please contact:

BENNOUAR CUSTOMER SUPPORT

Email: [SUPPORT@BENNOUAR.COM]

Support Hours: Monday – Friday

Response Time: 24–72 Business Hours


By placing an order through the Bennouar website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Sale in their entirety.